Terms and Conditions
Guidelines for a Fair and Transparent User Experience
Last Updated: 18 June 2024
Global Poverty Project, Inc. d/b/a Global Citizen (“GC”, “we”, “our” or “us”) collects and uses personal information in order to provide our products and services. This Privacy Policy describes the personal information we collect, the purposes for which we use it, the parties with whom we may share it, and your choices with respect to such information.
For purposes of this Privacy Policy, “personal information” means any information that relates to you as an individual and could reasonably be used to identify you. This Privacy Policy applies to our collection and use of personal information through this website and any related websites, applications, tools, platforms, events or services as well as through any other means where a link or reference to this Privacy Policy is provided. To the extent permitted by applicable law, your use of GC’s products and services, including participation in events and programs, constitutes your acknowledgment and/or consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy in general or any part of it, you should not access the website, use our services or otherwise provide your information to us.
This Privacy Policy is incorporated into GC’s Terms of Use.
1.
Information We Collect
GC may collect and process the following categories of personal information about you from the sources identified as follows. Note that we may combine personal information collected from different sources for any of the purposes listed below in Section 2 (“How We Use the Information We Collect”).
Program and Event Data. We collect personal information from you when you attend GC events, participate in GC programs or when you download certain content. Such information may include your name, address, telephone number, email address, organizational affiliation, dietary requirements and preferences, interests, data relating to physical health (e.g., disability requirements when attending an event), biometric data from any photographs and video footage, and certain other personal information that GC may use to identify you. Please note that, if you choose to provide personal information to us about someone else (such as one of your guests who will sit at a table you sponsor or use one of your tickets at one of our events) you must ensure that you are entitled to provide that personal information to us and that, without us taking any further steps, we may collect, use, disclose and otherwise process that personal information as described in this Privacy Policy.
Communications, Petitions and Survey Data. We may collect personal information from you, including your name, address, telephone number, email address and organizational affiliation, when you contact GC for any reason, such as to sign up for news, alerts, rewards, events or publications from GC or a partner organization, when you use a “Contact Us” or similar form to obtain further information from us via our website or otherwise, when you send emails to world leaders or Letters-to-the-Editor to news publications via our website, or when you sign or complete GC or partner organization petitions and surveys. Please note that you are solely responsible for the specific message(s) you send using our email tool.
Account Data. We may collect personal information that you provide in connection with account set-up and management, including login ID and password, account preferences and settings, and other personal information concerning the account or our services that may be transmitted through the GC website or mobile app.
2.
How We Use the Information We Collect
Your personal information may be collected, stored, disclosed and processed by GC for the following purposes:
- to provide you with any information or services that you request from us (g., event information, to keep you up-to-date with the progress of a development you are interested in, or other similar information which relates to your inquiry);
- to provide you with information about other services we offer;
- to understand your needs and interests and to assess your application to attend an event or for a program, where applicable;
- where permitted, to provide you with marketing;
- to analyze and improve our services and to notify you about changes to our services;
- for the management and administration of our business;
GC is entitled to use your personal information for these purposes because one or more of the following legal bases applies:
- to provide you with any information or services that you request from us (g., event information, to keep you up-to-date with the progress of a development you are interested in, or other similar information which relates to your inquiry);
- to provide you with information about other services we offer;
- to understand your needs and interests and to assess your application to attend an event or for a program, where applicable;
- where permitted, to provide you with marketing;
- to analyze and improve our services and to notify you about changes to our services;
- for the management and administration of our business;
If you are located in a jurisdiction which requires us to obtain your consent to collect, use, store, process and disclose your personal information, you understand that by accepting the terms of this Policy you expressly provide your consent to GC collecting, using, storing, processing and disclosing your personal information as set out in this Policy.
3.
When We Share Your Information
We do not share your personal information with third parties except as described in this Privacy Policy. GC may share your information among GC offices. GC may also share your information if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or government request, or where the disclosure is otherwise appropriate due to safety or similar concerns. Finally, GC may share your information with others in connection with, or during negotiations of, any merger, sale of our assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company, or in the unlikely event of a bankruptcy.
In addition to GC’s general purposes for processing and disclosing any category of your personal information, we may share specific categories of your personal information to the following third parties in order to ensure we can provide you with the goods and services, and to a standard that is expected, as well as necessary or as otherwise required or permitted by law.
Service Providers. We may share information about you including Program and Event Data; Communications, Petitions and Survey Data; Account Data; Transactions and Payment Data; Applicant Data; Identity Verification Information; Reputation & Background Check Data; Other Service Data; and Cookies, Web Beacons, and Other Device Data (each as described above in Section 1) with our service providers and vendors in the ordinary course of our business. Such service providers include those used for website development and maintenance, system development and support, event management, customer relationship management, IT support, website and system security, data hosting and storage, and marketing and promotions management.
Partner NGOs and other Organizations. We may share Communications, Petitions and Survey Data (as described above in Section 1) with trusted partner organizations when we collaborate with such organizations in connection with petitions, email campaigns and rewards programs. We may also share such information with other third party organizations or individuals to enable them to share material with you that aligns with our core values. Please note that by entering any rewards programs, you are agreeing to further contact from the partner organization(s) associated with such reward. The Global Citizen Rewards Terms and Conditions are available here. You acknowledge that GC has no control over the content, frequency and/or any other aspect of any communications with partner organization(s).
4.
Retention Policy
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy and in each case in accordance with applicable legal and regulatory requirements.
5.
How We Protect Your Personal Information
We implement commercially reasonable controls and appropriate technical and organizational measures to protect personal information, as well as to maintain the security of our information and information systems in respect of personal information. Appropriate controls (such as restricted access) are placed on our computer systems and used where appropriate. Reasonable measures are taken to ensure physical access to personal information is limited to authorized employees.
6.
International Transfers of Information
If you reside in the United Kingdom (“UK”) or the European Economic Area (“EEA”), you acknowledge that the data that we collect from and about you may be transferred to, and stored at, a destination outside the UK and EEA, the country in which you reside, or the country from which you are accessing GC’s websites, mobile app, services or products. If we transfer personal information to a third country outside of the UK or EEA, we will take all reasonably necessary steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy, and the personal information will be sent pursuant to a valid transfer mechanism, such as the EU standard contractual clauses, the UK Addendum or the UK International Data Transfer Agreement, or any equivalent contracts issued by the relevant competent authority of the EEA or UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection for individuals’ rights and freedoms for their personal information. Please contact us (using the information in Section 10 below) if you would like more information about these safeguards.
7.
Changes to this Privacy Policy
We may update or change this Privacy Policy. Any change to this Privacy Policy will become effective when we post the revised Privacy Policy on our website. Keep in mind that your use of our website means that you accept our Privacy Policy. If any change may materially and/or negatively affect the privacy of your personal information, we will use reasonable efforts to notify you in advance and give you a reasonable period of time to object to any changes. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and share personal information.
8.
Contact
If you have any questions about this Privacy Policy, your personal information, or the practices of our website, mobile app, services, or products, please fill out our contact form here.
Global Poverty Project, Inc. is the data controller for the purposes of the personal information processed under this Privacy Policy.
